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Guarantee

Our guarantees, our commitments

We are a consolidated Aragonese company, Focused on customer satisfaction. We offer a high quality service, in the material, in the logistics, with a Great human team.

Most of the activities offered have several levels of difficulty, which allows you to customize each experience depending on the type of client.

Other Scope of the company’s action is the specific education in the active tourism sector With the aim of developing both initial training and continuous training for companies and professionals in the sector. UR Pyrenees is accredited as Authorized Private Sports Education Center in the specialty of canoeing with code 50019822; and registered in the Registry of Training Centers and Entities for Employment With registration number 395-01 in the specialties of ravines, half-mountain and aquatic lifeguard

Ur Pyrenees advances towards sustainability by acting with responsibility and ethics. His efforts are based on three angles: environmental, social and economic. In this way, it is intended to minimize the environmental impact and contribute to the conservation of the environment. On the other hand, the business guidelines pursue the promotion of a positive social impact in addition to favoring the distribution of income in the territory, creating proximity collaboration networks that promote local consumption.

Certifications and Accreditations

ISO 9001:2015 Quality management system in the training area and that is reflected in the rest of the organization. UR Pyrenees has been the first Spanish active tourism company certified by AENOR

Certificate of Excellence on TripAdvisor since 2015 – Accredits good evaluations of people who share adventures with us.

Seal of Social Responsibility of Aragon since 2016 – Accredit responsible initiatives and practices with a clear ethical, social and environmental commitment.

Family Tourism Stamp since 2015 – Accredit our products for families and endorse our know-how with young people.

Safe Adventure Engagement – It accredits that the company has taken all the necessary measures for the prevention of the contagion of Covid 19 in the development of active tourism activities.

“Feel Safe” stamp– Accreditation seal for receptive travel agencies in Aragon that have followed the health and protocol recommendations based on COVID-19.

IRF – International Rafting Federation  – Most of our guides have double degrees – the Spanish – and the International Rafting Federation to be able to work abroad. We also have three official instructors in our team.

Rescue 3 Europe – All of our guides have a Rescue 3 – International Rescue Standard for Rescue Certification. The organization itself is an official supplier of Rescue3 training, counting on the team with  Accredited instructors who provide training to professional guides and emergency services.

ISO 9001:2008 in 2009 quality management system. Ur Pyrenees was the first Spanish company.


MACT since 2008 -Manual of Approach to Tourism Quality- It is based on good management practices and assurance of the quality of the service in companies and services related to tourism.

area in 2013 – Company adhered to the Aragonese Environmental Education Strategy.

Eneco2 in 2013 – Adherence to the project of innovative eco companies.

Our Social Responsibility… Our commitments to sustainability.

Since our support in activities is the natural environment we have a special awareness in preservation, Maintenance and improvement of the environment at all levels.

  • From the management of the reserve itself, we try to preserve the environment: implementation of a management system that facilitates the Electronic reservation tracking To reduce the use of paper, selective recycling, use of low consumption lamps are some of the measures that are taken from the office.
  • Regarding the consumption of water, an important aspect in hygiene, its conscientious control is encouraged to our customers in their responsible use in the showers, creating a neoprene cleaning system that decreases their consumption with respect to other systems, adapting the facilities to responsible use…
  • In the activities we minimize our footprint leaving the area of action cleaner than we have found it, conserving the environment in which we work.
  • We think that Knowledge is basic to value and respect the environment, for this reason internal formations of environmental education are organized, providing knowledge and tools to the guides, values that will be transmitted to customers. We have designed teaching materials for groups or people interested in increasing their knowledge about our environment, for example, a synthesis credit has been made for Secondary School that has the Gállego River as its theme.

The UR commitment to its workers It is materialized by the continuous improvement of working conditions, the conciliation between work and family life, participation in company decisions, continuous training…

The commitment to society is articulated in the creation of Collaboration networks and proximity co-opency that promote local development, encouraging overnight stay in situ and local consumption.

 

 

At Ur Pyrenees we feel lucky to be able to live from a passion in a privileged environment such as the kingdom of the Mallos, values that we want to convey. Many clients in their feedback are aware of the preservation of the environment, and especially the maintenance of a live Gállego river.

 

At Ur Pyrenees we feel lucky to be able to live from a passion in a privileged environment such as the kingdom of the Mallos, values that we want to convey. Many clients in their feedback are aware of the preservation of the environment, and especially the maintenance of a live Gállego river.

Union is strength so we are partners of…